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How to track my mtcn3/31/2024 You may be the order's sender, receiver, or even a third-party. You can request information on transactions from 1 to 10 years for a fee. Get a copy of the historical transaction form. If an agent requests you send supporting documents, you will need to use the online secure file transfer link. You need to leave your personal contact information for this, and while the order information is not required in the transaction section, it will help the agent to help you if you submit it along with your comment/request. Currently this number is: 1-800-Moneygram (1-80). If they are not agents in direct contact with MoneyGram then you may want to use the other customer support options. These agents sometimes may just be clerks at other stores, and not dedicated personnel. You may try a local agent at the MoneyGram location you used to submit a physical money order. ![]() If all else fails then you should make more direct contact with MoneyGram's customer service system.
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